Portuguese Speaking Outbound Executive - Greece
- Location
- Athens, Attica, Greece
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- Portuguese, English
- Category
- Call Centre, Customer Service, IT, Internet
- Job Reference
- Job ID: 6856
- Posted on
- 3 Jun 2022
View all Jobs from SpotOn Connections
About the Role:
Outbound Executive
- Our Partner Services department engages with existing and future partners to make them successful in our platform. We want to provide guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value. To support this strategy, we are building up a new global PS team: Outbound.
- As an Outbound Executive in the Outbound Team, you will be responsible to proactively contact (new) partners or leads.
Responsibilities:
- New partnership support; support registration through open, bookable.
- Proactively contact new/potential accommodation partners to encourage completion of their online registration.
- Offer support to finish onboarding, instruct and educate on tools, provide information & support.
- Delivering training by phone to new properties on how to use the extranet and rates & availability system.
- Contact partners to make them aware of their business and growth opportunities to drive and maximize value.
- Always ensuring a high level of customer service, being efficient and professional.
- Confident communication over the phone and via email.
- Actively participate with various projects & initiatives within your team.
- Collaborate with your team and other teams globally to continue to improve.
Skills/experience required:
- Strong commercial awareness and drive and understands key performance drivers for partners
- Excellent communication and problem solving skills.
- Ability to identify opportunities for new or potential partners in regards to supply and demand, and effectively communicate these opportunities.
- Tourism or hotel background and/or education preferred.
- Excellent knowledge of Portuguese (language and culture), English
- Strong computer skills.
- Available full-time (40 hours / week).
Behavioral Competencies:
- Resourceful, flexible and strong attention to detail.
- Efficient, organized and proactive.
- Ability to learn new things quickly, troubleshoot and provide solutions quickly and efficiently.
- Positive attitude.
- Hands on mentality.
- Build collaborative relationships.
- Business awareness.
- Customer focus.
- Open to change.
- Embrace teamwork.
- Strong work ethic.
- Planning and organizing.
- Attention to detail.
- Analytical focus.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.