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DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Signing Bonus available for this role - 3000 euro, paid in 4 installments
• 750€ after 3 months
• +750€ after 6 months
• +750 after 9 months
• +750 after 12 months
Conditions: be present and have absenteeism less than 6% on the period. "
• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience.
• Keep in contact with clients by receiving incoming calls and emails and managing claims and requests.
• Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned).
• Keeping detailed records of customer interactions and overseeing account.
• Confer with customers by email or phone to provide information about products, after sales: Follow up Order, repair machine (first line threshold, small things)
• Fluent Dutch and English
• Availability to work in rotating shifts from Monday to Saturday
• Good computer skills.
• Any kind of previous experience or contact with clients
• Excellent communication skills and good listening and empathy skills
• Good listening and empathy skills
• Team spirit and flexibility.
Relocation Support for the candidate coming from abroad:
Flight Ticket Reimbursement after 6 months. Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
• Competitive remuneration package
• A challenging working environment
• Monthly performance bonus
• Training provided
• Many discounts for: gyms, restaurants, beauty centers, pharmacies
Why use Recruitment Agency
• You will be contacted within 30 min of your application
• You are given extra support in preparing for interviews
• You have a contact person who gives you all the details of the job
• You can ask for your application feedback anytime via email or phone
• You don’t have to face the situation where company do not reply to you for days.
• All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.