We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me? Not only do you get the chance to work across our leading m ...
Our client's "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environment, you will have the opportunity to explore Malta and all the varied experiences Malta has to offer! Position Description: The Customer Service Officer will report directly to the German ...
Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!You can choose to work from the office in Malta, Sofia, Limassol or then fully remote from anywhere*! Main responsibilities: Providing support in Norwegian by email and Live chats; Processing with great attention to details and content; Identifying clients' needs and proactively proposing solutions; Focusing on customer expectations and satisfaction; Working closely with our team to improve and establish the necessary processes. Requirements: Proficiency in English and Norwegian, both written and spoken; A proactive person with good ...
About the Client Established in 2018, our client boasts a team of seasoned iGaming experts committed to innovation and efficiency. With a focus on quality over quantity, they leverage automation and top-tier professionals to drive excellence in online gaming management. ...
Do you enjoy being in an online casino environment and wish to live in the heart of warm and sunny Malta? Then we have the perfect job for you! The Company: This is a leading B2B software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hypergrowth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV stu ...
The Company: This is a leading B2B-software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hyper growth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV studio, broadcasting live using state-of-the-art technology. The Malta facility will serve intern ...
Are you fluent in German and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. About our Client : Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to ...
You will become an expert on our sportsbook and casino brands and services possible. Directing your positive energy to all chats and emails, assisting our customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting! Join us as our next Dutch-Speaking Customer Experience Agent for night shifts! We think you'll fit right in if you enjoy and thrive in a rapid and ever-changing environment. The saying "roll up your sleeves" could not be better to describe both the role and our company culture. We welcome fast-footed, smart, reliant, and resilient team players who are eager to find solutions and solve problems. Does this sound like you? Keep reading. . . We are looking for passionate, people-centric individuals with great communication skills, ...
Dutch Speaking Customer Support - Free Accommodation for whole 12 month contract provided Remote anywhere in Portugal Gross Basic Salary €990 per month gross + free accommodation for the whole 12 month contract (this will be own room in a shared apartment) Providing customer support to Dutch spea ...
Our client in Sofia is looking for a Telecommunications Engineer to join their Support team! Main responsibilities: Process support requests; Analyze system logs; Remote troubleshooting; Consistently achieve client KPIs; Utilize and actively participate in the improvement in the existing client Knowledge Database; Provide high level of technical guidance and assistance in problem solving. Requirements: Good communication skills in German and ...
Main responsibilities: Process support requests; Analyze system logs; Remote troubleshooting; Consistently achieve client KPIs; Utilize and actively participate in the improvement in the existing client Knowledge Database; Provide high level of technical guidance and assistance in problem solving. Requirements: Good communication skills in German and English, both written and verbal; Interest in Networking and Linux; Strong troublesho ...
Join Our Team in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in client systems. Previous experience in an outsourced customer service environment is advantageous. Work Experience / Responsibilities: ...
As a Content Reviewer you will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels. What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); ...
Our multicultural client is searching for Danish speakers who want to work with customer service for a well-known car manufacturer. We are looking for driven and service-minded candidates who are motivated to kickstart or develop their careers. With a modern office that is located in Brno, our client offers both work experience and cultural experience in the charming city! It's essential that all customer service agents create and maintain solid customer ...
We are looking for a strong Polish speaking Team Leader for our client in Riga, Latvia to lead a Polish team of great Customer Service Agents. We are looking for you who likes to work within the fintech industry and someone who enjoy coaching others to success! Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our client has been recognised amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. We are looking for a strong Polish speaking Team Leader for our client in Riga, Latvia to lead a Polish team of great Customer Service Agents. Our client represents the connected world, offering innovative and customer-centric information technology experiences, enab ...
Ready for a new adventure in Greece? We are looking for Danish Speakers to join us in Crete! Want to work with customer service for world known brands? Our client is growing and is now looking for you who want to work at their client office in Chania in Crete! About the role: At our client, you work to receive incoming calls where you analyze problems and in a fast, effective way solve customers' problems that can be either simple and complicated nat ...
Are you fluent in Icelandic and ready to start a new career in Athens? Then we have a sunny opportunity for you as a Technical Support agent. The company The Company is an outsourcing firm, with a giant network of multiple offices located in 76 countries that serve in a total of 160 markets. They take pride themselves on being one of the best in the world at what they do, Customer Care Services! They constantly invest in research and development to get a deeper understanding of customer's thoughts, behaviours, and needs. Job Description As a Technical Support, your role is, together with your team, to handle customer issues ...
Join Our Clients Team in Riga as a Customer Support Agent! Are you fluent in Dutch, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Join Our Clients Team in Riga as a Customer Support Agent! Are you fluent in Dutch, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on ...
Do you speak Slovenian and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client are searching for Slovenian speakers that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With modern offices that are located in the central parts of Athens, our client offers both work experience and cultural experience in the charming capital of Greece! Why move to Athens? Greece is much more than just a beautiful country. Greece is filled with history, culture, and nature, and boasts a great lifestyle. Cultural and so ...
Do you speak Czech and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! Remote from Greece option available Our partner is the market leader in Customer Care Services. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens! Their continuously growing international family ...
Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on customer service and technical ...
think of it as a giant TV studio from which we broadcast live using state-of-the-art technology. Do you like to be in an online casino environment and want to live in the heart of Malta? Then we have the perfect job for you! The company This is a market leading B2B software developer and product provider to casinos and major online gambling operators. They have more than 12,000 employees in over 20 markets, serving customers around the world. They are currently in a s ...
German Speaking Customer Service Advisors – Office based Riga, Latvia €1400-1700 gross per month, depending on experience. Due to expansion our client is recruiting German Speaking Customer Service Advisors for their office in Riga. Candidates must speak German to minimum C1 level and B2 English level. Ideally candida ...
German Speaking Customer Service Advisors – Office based Riga, Latvia €1500-1800 gross per month + benefits, depending on experience. Due to expansion are client is recruiting German Speaking Customer Service Advisors for their office in Riga. Candidates must speak German to minimum C1 level and B2 English ...
German Speaking Customer Service Advisors - Office based ThessalonÃki, Greece €1300 per month + lunch vouchers + other allowances + private health care. Our client is recruiting for German speakers of ...
Essential Functions/Core Responsibilities: Ensure that service delivered to customers aligns with contractual Key Performance Indicators (KPIs). Clarify customer requirements by probing for understanding, utilizing decision-support tools, and resources to resolve non-standard/unstructured customer issues requiring clarification or conceptual thinking. Listen attentively to customer needs and concerns, demonstrating empathy while maximizing the opportunity to build rapport. Greet customers courteously, friendly, and professionally following agreed-upon ...
You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions. Communicate ...
Location: Lisbon, Portugal Role: German speaking Technical Support Advisor Salary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday to Friday from 08:00am to 18:00pm Overview of the company: Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with bus ...
Sales Support Administrator - German speaking - £25K -28K - Waltham Cross (onsite Mon-Fri) Our client, a successful family run company working with EMEA clients is looking to appoint a new sales support administrator to work with their German based clients. Based in Waltham Cross, the company operates a Monday-Friday onsite working policy . For this role it is essential to speak fluent German and English both to C1 level. This role can be considered an entry level role where you can grow within the team for future opportunities within the business. ...
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native German speaker? Then, work as Customer & Technical Support! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing ...